Greetings and thanks in advance to anyone who can give me a reasonable answer to this question.
First, I’ll give a bit of background. I’ve worked in restaurants for over 20 years and it has mostly been in fine dining. I’ve been a server for many different celebrity chefs and really enjoy it. Currently, I work in a fairly casual-style restaurant and when guests arrive we often ask them to sit wherever they like.
Guests will, very often, sit at the table that is dirty. This will be the only table in the room that is dirty and it could be a room with no other guests in it. I know what you’re thinking; it must be the best table in the restaurant. No, it doesn’t seem to matter. We have many tables and 6 of them are, for all practical purposes, identical. They are situated by the windows and all have the exact same view.
Sometimes, it will be a table that is completely un-bussed with plates of half eaten entrees, coffee cups, and wadded napkins. It happens at my current restaurant every day. Granted, it happens less in fine-dining because we have a host or hostess seat the guests but it still happens. In fine dining, when the guests are taken to a clean table, they will ask for the table that is dirty.
I’m convinced that there has to be something behind this. I’m sure that part of it has to do with them not paying attention when they sit down but I would assume when they realize what they’ve done they would move to the adjacent clean table. That never happens.
While this is not really a big deal, it is superbly annoying. I’ve started mentioning it to the guests in a humorous manner and say how often it happens so as to not make them feel like idiots or that I’m singling them out. They usually say something-along-the-lines-of “I guess we didn’t notice.” I’m dubious about that answer and there are many reasons why I feel that way.
I am by no means a psychologist but I have learned a considerable amount about people’s behavior when they are eating out. I know exactly what a guest/s wants from me within 5-10 seconds of greeting them (performance/behavior). That said, I can’t seem to delineate a personality type that would be common for sitting where they sit!
Again, thanks for any answers you might have and for reading. I think this would make a fascinating study and I would be willing to take any notes for any one that may find relevant answer or answer any questions you may have in order to get an idea about the psychology for this vexing question. I also know several servers that would happily take notes since we all experience the same issue.