I will read it again, but its more tailored towards burnt out doctors. I get things aren't easy for them, and professionals exist that do care, but they are only do as good as the training given to them. The article makes good points none the less. Its a good read.
This part I however don't agree with. It does more harm then good. A lot more harm then good

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"Devaluation and idealization are two primitive defenses that frequently come into play when dealing with the mentally ill. In these mechanisms the mentally ill person will see us as much better or worse than we really are, depending upon which version best suits their needs.
Clients may attribute all sorts of negative qualities to us. We may be seen as representatives of evil conspiracies, Nazis, demons, stooges in the service of big pharmaceutical companies, or whatever. Anyone who's been in the business a while has his tales of the goofy conclusions that people have reached about them.
It's always hard to be seen is such distorted ways. And having people attach powerful negative emotions like rage, terror, or genuine loathing to us can be particularly painful. But at least we can usually dismiss distortions like those to clear symptoms of a mental disorder."
This blurb basically gas lights all patients. Any concerns they have, again aren't supposed to be real, but a distortion of reality which isn't always so. This flushes patient rights down the toilet, further giving psychiatrist the notion they can do no harm, because in the end its just the "illness" talking. It has nothing to do with "needs" as though patients are trying to take advantage of doctors. Some patients genuinely are expressing legitimate concerns, not all of them are "distorted". These aren't always mechanisms driven by the illness itself rather a normal desire to be heard. And some conclusions aren't to far off. When a doctor is over prescribing medication with no other form of treatment in conjunction, its not hard for anyone to reach the conclusion big pharma has a helping hand or psychs are incompetent. Whether that's the case or not, intended or not, its irrelevant. What is being that whenever patients are in an abusive environment or one that isn't conducive to their needs those ill or not will reach negative conclusions about those in charge.
Yes I agree there are those who will always see bad no matter if they had the best docs with gold plated psych wards. Even then its the psychs job to find out why and respectfully help them move forward. But, if people only knew the level of incompetency in psychiatry or could see the abuse perpetrated behind locked doors common to many institutions it would be easy to see why patients reach such conclusions. A normal person certainly would say something isn't right.
One simple example. Most people don't know that psychiatrists in training are even encouraged to be cold, distant, detached. Various explanations are given as to why supposedly to benefit either the patient of doctor. But truth is those in treatment pick up on that soon, reaching a negative conclusion correct or not. Truth also is, those who device treatment for the ill, especially those part of profit driven institutions, know creating a system deigned to warehouse patients rather than making a genuine effort to treat them means patients never recover. And how could they when psychiatrist are told to be cold distant from the start? Those who never recover means ever more profit.
I agree treating mentally ill patients is difficult, for some a huge challenge. Its takes a special kind of person. One who can handle stress while being kind, compassionate always willing to smile seeing the best potential in every person. However if doctors were actually given better tools to help the ill, the ill wouldn't be so difficult to treat. A common pattern I see among patients is hatred or doubt from those who treat them. That in itself is must be fixed. You catch more flies with honey than with vinegar.
There is one person on here who, IMO, has the right idea. Ive read the blogs made by KINDNESSTHERAPY, which are so accurate in every way. Brilliantly accurate.

They also teach something vital to the treatment of the mentally ill: respect, empathy and above all listening. Just thought this was worth mentioning since I brought up the coldness among most psychiatrist.