What's wrong with mental health institutes within the UK?

I am not anti psychiatry or anti medication. BUT
I do MH support work part time and found that some of the hospitals are TOTALLY f!%=§d. Inorganised, irresponsible, bad in record keeping, putting patients at risk,and not treating them with respect. Sometimes I am expected to fake sign some of the records because noone did any observations for hours and they want to be covered in case of inspections. They fill out the obs forms afterwards, sometimes days later when they spotted out the gaps. High risk suicide patients are not being checked for hours regularly, because the staff is inorganised. I came across agency workers who could not even read and write, did not even understand their tasks. I saw some real bully type support workers too, who did not apply reasonable force, what they did was hitting, punching, kicking the patient just for the fun of it, and restricted them from having drinks when they should be allowed to only because they enjoyed the bully and could get away with it. One of the patient ended up in seclusion room because he was fighting back, but it was provoked so it wasn't right at all. and I can carry on with my experiences for hours...Am I overreacting? Is it only me who finds it disturbing? I also have very positive experiences too, with amazing coworkers who did a wonderful job with the patients, so it is not always like this. Still I found these things very worrying and upsetting. I'd welcome any opinions both from mental health workers or from patients, I'd like to understand the system better.

Happens everywhere bro not just in UK

And you should be anti psych, if you only knew what a load of horsecrap it is

Of course you aren't overreacting! This is the problem with power. Absolute power over another human being, as Shakespeare pointed out, brings with it unfettered opportunity, and opportunity attracts the darker potentialities of a man's nature with the force of gravity.

Absolute power grants special dispensation to the holder to indulge and follow the inclinations of his basest appetites, which for the rest of us would incur legal and moral sanctions. Conflict, which is common in these places, acts on the baser aspects of a man's nature, harnessing his malice, his spite, his lust for revenge, yet the threat of punishment ensures that most will learn how to repress these appetites. Yet absolute power corrupts so successfully because it removes the usual obstacles to the fulfillment of a man's baser desires, and brings with it opportunity and temptation, giving him leave to crush those whom he comes into contact with with immunity from prosecution.

On top of this, corrupt conduct breeds corrupt thoughts and ideas. The people who work in these places are basically ordered to abuse, torture and degrade people. When people abuse at the behest of some higher authority, their thoughts and ideas must adapt themselves accordingly. If there is disagreement between a man's thoughts and ideas on the one hand, and his conduct on the other, the one must of necessity yield under the weight of the other. Hence the rampant corruption in these places, and the prevalence of victim blaming and self-justifying hatred, which only begets more violence against the victim.

Maybe the intentions of these people aren't always so pure after all...

Don't forget that as a support worker, you are a mandated reporter. (At least that's what it is called here in the US, I'm not sure of the UK) That means that if you see or hear about any type of neglect or abuse/harm to self/others in regards to someone with a disability you are required to report it to the proper authorities. Please do not sit by and know about people who are being abused and just let it happen.

In regards to agencies being disorganized, it is often because they are underfunded with very large caseloads and are way in over their heads.