An Example
Get letter in the mail with a questionnaire telling me I am on a benefit I am not on and telling me I need to fill in a questionnaire to be switched over to the benefit I am on and if I dont do it I will lose my benefit.
Call DWP to ask what they mean by this as it is very confusing and get told that the letter is a standard letter they send out to everyone.
Ask why the facts in the letter are not correct and get told that they only have my word for that and that the letter is a standard letter they send out to everyone.
Tell them I will be unable to get the form done by their deadline and they say they will put a note on my records saying that I am waiting for my support worker in order to complete the form and that this is fine and not to worry.
Get threatening letter in the post telling me my benefits will be stopped for not filling in the form on time
Call number on letter and wait for 20 mins to speak to someone
Get told I have called the wrong number
Manage to get them to not hang up and give me another number
Call other number
Wait 20 mins to speak to someone
Explain the situation to them
Have them look up my records and confirm the note is on them
Ask why I have received a threatening letter
Get told this is a standard letter they send out to everyone
![Evil or Very Mad :evil:](https://www.psychforums.com/images/smilies/icon_evil.gif)
![Evil or Very Mad :evil:](https://www.psychforums.com/images/smilies/icon_evil.gif)
![Evil or Very Mad :evil:](https://www.psychforums.com/images/smilies/icon_evil.gif)
Cracked